TL; Dr
- Sony has halted gross sales and shipments of the Xperia 1 VII in its native Japan.
- Affected telephones spontaneously reset, and will refuse to show again on.
- Proper now we’ve got no affirmation that there’s any downside with the Xperia 1 VII exterior of Japan.
For a serious electronics firm, there’s most likely no model whose smartphones are extra of area of interest product than Sony’s. Whereas we’ve had Xperia telephones going again to the early days of Android, Xperia handsets have by no means actually taken off within the US. However at the same time as rivals like LG and HTC dropped out, Sony saved proper on at it — we had been actually impressed with final 12 months’s Xperia 1 VI, and the brand new Xperia 1 VII sounded even higher. Or, not less than, it did, up till proper about now.
On a Japanese help web page, Sony declares that it has suspended shipments of the Xperia 1 VII, and paused gross sales in its personal shops (through Reddit person Hashabasha). In line with a machine translation, the corporate is doing so in response to issues with the cellphone “sometimes experiences points such because the gadget shutting down, rebooting, or not turning on throughout use.”
The producer identifies a couple of particular Japanese provider editions of the cellphone as being impacted. To this point, we haven’t seen any direct studies of this challenge affecting the Xperia 1 VII exterior of Japan, and a report from Kunkoku means that the software program bug on the coronary heart of this downside may very well be particularly tied to a function solely obtainable within the nation.
That stated, final month GSM Area shared that pre-orders of the cellphone had been being canceled throughout European markets, and proper now we observe that Sony UK lists the Xperia 1 VII as out of inventory.
Sony advises that, if doable, affected customers exhausting reset their telephones and try a software program replace. That sounds to our ears like a repair might already be obtainable, and this cargo pause might signify Sony attempting to stop handsets at present on the market from being rendered inoperable earlier than customers have an opportunity to put in it.
At the very least, we’re hoping that is only a short-term software program challenge. Again on the finish of Could we heard that Sony is perhaps outsourcing {hardware} manufacturing to 3rd events, and this apply may begin with the Xperia 1 VII.
