Saturday, April 26, 2025

Tech and Coronary heart: How Expertise and Volunteerism Help Aged Effectively-Being


This weblog was written by Donna Jackson, Senior Strategic Contract Negotiator at Cisco, international co-lead of Cisco’s Grownup Caregivers Inclusive Group, and Founder and Govt Director of the Noble Power Basis and its Age To Age® program. By way of a community of worldwide volunteers, Age To Age® helps the aged fight loneliness and isolation by connecting them to their family members—anyplace on the planet—utilizing the Age To Age® platform and Cisco’s Webex conferencing expertise.


April is International Volunteer Month. Throughout this time of yr, I’m reminded of the numerous Cisco volunteers who’ve given their time and abilities to increase the attain of the Noble Power Basis and Age To Age® program.

From Ache to Goal: The Age To Age® Story

The concept to launch Noble Power Basis and the Age To Age® program got here from a devastating state of affairs that my family and I went by, by which caregiver burnout resulted in us now not having alternatives to see our mom. This was an avoidable state of affairs, and I knew that expertise might be a part of an answer the place we might assist scale back loneliness and isolation for seniors and handle caregiver burnout.

From designing and engineering the platform to connecting folks, Cisco staff’ selflessness has introduced our aged neighborhood nearer to their family members. Listed below are a couple of of my Age To Age® program volunteer highlights:

Intercontinental Connections: Donna and Aldo’s Story

Through the COVID-19 pandemic, I had the nice fortune of assembly a girl in her late 80s dwelling in North Carolina who desperately needed to reconnect along with her cousins in Italy. By way of the Age To Age® app, which facilitates connecting and scheduling volunteer visits with the aged, I used to be launched to Aldo, a Cisco worker primarily based in our Rome workplace. Aldo occurred to be visiting the very small Italian coastal village the place this lady’s cousins reside. It was a cheerful and fortuitous accident that we needed to benefit from, so we arrange a gathering for the household to reconnect.

The reunion was great! Though among the relations had been aged and partly listening to impaired, and neither occasion proficiently spoke the opposite’s language, the dialog went easily due to advances in Cisco’s expertise, utilizing enhanced decibels and closed captioning translations. The spotlight of the gathering was when the lady discovered Aldo’s identify. Aldo was additionally the identify of her late father, a coincidence that took the connection to a different stage, making it really feel much more particular and intentional.

Phrases can’t totally describe the way it felt to allow a connection between family members by expertise we use on daily basis. Assembly a piece colleague from throughout the globe-someone I possible wouldn’t have met beneath regular circumstances-made the expertise much more significant.

Taking a Private Expertise to One other Degree: Michael’s Story

Michael attended one of many Lunch-and-Be taught periods we organized for Cisco staff to focus on the work of the Noble Power Basis by its Age To Age® program. This system’s goal and method resonated deeply with him. “I used to be a caregiver to each of my mother and father, and after attending the Lunch-and-Be taught, I felt a private connection to this system. Quickly after, I volunteered to attach a person who had been admitted to a medical facility along with his spouse and daughters.

Touring a number of hours on daily basis to go to him had change into more and more tough for the person’s household. The flexibility to keep up each day visits by a easy laptop connection was invaluable. “The household mentioned this service was a solution to prayer, and I skilled such achievement from having the ability to positively impression their lives throughout this robust season of life,” Michael shared.

A Double Love Connection: Sonya and Thomas’ Story

Sonya and Thomas started courting after assembly at Cisco. Sonya had heard about Age To Age® and was wanting to become involved. The request she selected coincided with a protracted weekend to the seaside that she and Thomas had deliberate for themselves. “Once we found the go to was to attach an aged man along with his girlfriend, it felt much more particular to us,” Sonya mentioned.

The getting old couple had lived in the identical assisted dwelling neighborhood and noticed one another on daily basis. Nevertheless, his caregiver son and household had relocated a number of hours away, and so they weren’t tech savvy. Sonya shared, “As our romance was budding, it was great to witness the aged couple’s love story, and to be a part of connecting them after a number of months of them being aside.” Sonya and Thomas had been so moved by the expertise that they proceed to be devoted volunteers. “We’re excited and hopeful to be a part of extra great tales like this,” Sonya mentioned.

Enjoyable reality,” Sonya shared. “Thomas and I married shortly after that Age To Age® go to, and we now have two youngsters.

From Native to International

In 2017, I used to be given the chance to “pitch” the work of Noble Power Basis and the Age To Age® program to my leaders at Cisco. As a direct outcome, a partnership fashioned, and we had been in a position to scale this system’s impression from native to international by Webex and a worldwide workforce. Cisco was fairly actually the car by which I used to be in a position to flip the ache of my household’s expertise right into a goal a lot higher than I ever imagined.

Research present that social engagement for lonely or remoted seniors is important, in some cases, extra vital than each day medicines. Because the Age To Age® program has grown, we have now measured the speedy results of the social connections made by visits and located the research to be true. Our recorded statistics constantly replicate improved important indicators, consuming, urge for food, and extra restful sleep.

Be A part of Increasing Our Influence

As of 2024, by the work of greater than 150 Cisco worker volunteers throughout the globe, we have now enabled over 3,000 hours of connections by the Age To Age® program, and that quantity continues to develop. I’m so grateful to volunteers like Aldo, Michael, Sonya, and Thomas, who’ve enabled so many connections, and to the Cisco engineers (Yee F., Vinny M., Susila M., Natarajan P., Chheang D., Vyshnavi P., Adrian S., Vikrant N., and Hui Eng L.) who helped to create the Age To Age® app for our nonprofit.

In collaboration with the Cisco international associate neighborhood, we have now a possibility to scale this system’s impression and help much more aged shoppers and their caregivers.

If you need to study extra about partnering with the Noble Power Basis, please contact information@noblestrengthfoundation.org.

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